The full path
A customer describes a problem in their own words. Twelve screens later an agent has done the work on your own machine, the ticket carries what came back, and the customer can see where it stands – and nobody opened a terminal.
- 01
Someone tells you something is broken
The widget on your customer’s own site. They write what happened the way they would say it out loud – no form, no severity dropdown, no account.
harborview.example/booking/payment
- 02
It asks what it needs, and then stops
At most two clarifying questions before it writes the ticket – here both in one message, and both about where the fix belongs. The page address, the browser and the console errors are attached without anybody being asked for them.
harborview.example/booking/payment - 03
You get the conversation, not a forwarded screenshot
The whole exchange lands in your workspace, with who said it and when. Nothing was retyped by anyone.
- 04
It arrives already written down
Type, priority, the page it happened on, the context that was captured. This is the part that usually costs you an evening of chasing.
app.bridge4.dev/tickets
- 05
On the board with everything else
One list across the projects you run – statuses, projects and clients side by side rather than in six inboxes.
- 06
Hand it to an agent
Which machine, which working folder, which branch. The ticket goes into the session as its brief – you are not pasting it anywhere.
- 07
Claude Code or Codex – your own subscription
The two agents DevBridge drives. It signs in as you on your machine, so the plan you already pay for is the plan that does the work.
app.bridge4.dev/development
- 08
The session runs on your own machine
You watch it think, read files and edit them, in the working folder you pointed it at – and on a branch of its own when you ask for one. Your repository is never copied to us: what travels is the conversation, and the output of what the agent ran.
app.bridge4.dev/development
- 09
When it needs a decision, it asks
A card with the options and what each one costs you later – this one from another session running on the same board, because that is what a working day looks like. It is the one interruption the product allows itself, and you can answer it from a phone.
app.bridge4.dev/development
- 10
Every session says where it stands
Running, waiting on you, in review, done, failed. Six projects in one column, and no standup needed to find out which is which.
app.bridge4.dev/development
- 11
The ticket carries what came back
A finished session and, when it worked on one, its branch – attached to the ticket they belong to, openable from the first message. Not a patch pasted into a chat.
- 12
The customer sees it move
A client you have given portal access watches the status change there. Nobody wrote the “we’re on it” email, because nobody had to.
portal.bridge4.dev
